Media Hub / March 26, 2025
Osman is a servant leader who leads the home as the residential manager and always works alongside his staff to ensure the clients receive the best care. He is an active participant in all of his clients’ plan meetings and works with the team to create outcomes that focus on each client’s likes and goals.
Osman has a good relationship with clients, family members, guardians, staff, and peers. He does everything with patience, grace, and positivity and is an example to staff and coworkers. Osman has personalized the home to reflect each client’s interest with personalized bedrooms. They all love football and have items from their favorite team in the home decor. He ensures that clients practice good hygiene and look their best. Osman has set and maintained high expectations that his staff are happy to follow.
Osman’s home supports eight clients with high medical needs, including two clients with tracheostomies. Osman never lets physical limitations stop the clients from living their best lives; he ensures the clients go out in the community as much as possible, going to all their favorite places, such as baseball games, carnivals, dances, parties, shopping, and restaurants. He even ensured they could attend a prom event and arranged for a nurse to attend to support the clients’ medical needs at the event. He took each client shopping for formal attire, and they all got haircuts and clean shaves. They arrived in style and enjoyed dancing, eating, and socializing. Every client has a positive story with Osman, from taking them to sporting events and restaurants, learning to cook, achieving goals, and many more.
Osman loves his job and considers himself blessed to serve and support the clients every day.
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