BrightSpring Health Services Featured in Microsoft Article on Digital Transformation

Providing Thought Leadership / July 12, 2021

BrightSpring Health Services was featured in Microsoft’s Customer Stories, in an article that described how digital transformation before COVID-19 enabled BrightSpring to quickly develop a strategy for safely treating patients while also ensuring the safety of its 50,000-plus employees.

BrightSpring’s Chief Clinical Officer Susan Sender, Senior Vice President of Technology Stephen Myers, and Senior Vice President of Medical Affairs William Mills were interviewed and quoted in the Microsoft Customer Stories article, “BrightSpring Health Services develops data-driven response to COVID-19.”

Sender underscored the power of being able to use data in the fight against COVID-19. “Using information as a tool was just as important as our clinical tools, such as stethoscopes.”

“Because all of our data was in one place in the Azure environment, we were much more prepared to be resilient through the pandemic, and to develop solutions—such as our COVID-19 and vaccination trackers,” said Myers.

Using Microsoft Power Apps, BrightSpring IT built an application that let it track, triage, and monitor COVID-19 cases in its patient and workforce populations—in a matter of days. Mills elaborated, “We came out of our first organizational meeting with respect to how we were going to respond [to the health crisis], and several days later we had the case tracker stood up.”

Click here to read the article.

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