The Way We Lead / September 26, 2024
ResCare Community Living Quality Assurance Coordinator Crystal Jackson has been Working Smart and Doing Good in Woodbury, MN.
Crystal provided assistance and encouragement to one client who wanted to go to school to continue their education and get a job after graduation. She helped them enroll in Job Corps and ensured they attended every day. This allowed the client to reach a milestone in their life and to feel supported along their journey.
Collaboration is important to Crystal, and she works with her coworkers to focus on quality care while taking a person-centered approach. She works with the individuals’ guardians as well to keep everyone up to date and make sure any concerns are addressed in a timely manner.
Crystal organizes community outings and other events for her clients. One individual expressed a love for dance, and Crystal enrolled them in weekly classes. She has also coordinated activities like going out for dinner, to the movies, and to parks. During the COVID-19 pandemic, when they were unable to go out, Crystal organized movie nights at the home complete with popcorn and candy for the full theater experience.
Thank you, Crystal. Your Communication skills help you understand the wants and needs of each individual while keeping everyone in the know. By taking a person-centered approach to quality care, you support each client in living their best life.
WORK SMART. DO GOOD.
Filed under: The Way We Lead