The Way We Lead / May 1, 2025
ResCare Community Living Quality Assurance Manager Lindsay Johnson has been Working Smart and Doing Good in New Albany, IN.
Lindsay’s leadership has been instrumental towards her team achieving outstanding regulatory compliance and operational excellence. Under her guidance, they have received multiple perfect Indiana State Department of Health surveys and maintained quality audit scores above 95% in consecutive years.
Lindsay drives a culture of continuous improvement by implementing proactive audit preparedness programs, conducting staff training, and reinforcing best practices. Associate Executive Director Mark Slaughter says, “Her leadership has enhanced documentation accuracy, streamlined processes, and increased staff competency in compliance-related errors. Lindsay’s commitment ensures not only regulatory success but also a high standard of client care.”
Thank you, Lindsay. Your Leadership through empowerment, mentorship, and accountability has created a lasting impact in your operation. By inspiring and supporting your team members, you make sure that they and the people they support can live their best lives.
WORK SMART. DO GOOD.
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