The Way We Lead / September 10, 2024
ResCare Community Living Direct Support Professional Xiana Brown has been Working Smart and Doing Good in Howell, NJ.
Xiana understands the importance of developing relationships with each of her clients. In order to better care for one individual, she began learning sign language on her own, which her supervisors have encouraged by helping her register for classes.
Xiana also facilitates relationships outside the home, promoting community engagement and socialization for her individuals by organizing cookouts, birthday parties, and dinners out. If clients are unable to use a phone independently, Xiana assists them so they can contact their friends and families.
Area Supervisor Francoise Wisnewski says, “No matter what is happening around Xiana, she maintains a calm, positive demeanor. Because she has built a rapport with her clients, she knows how to redirect their behaviors and provide one-on-one attention. Xiana is always looking for new approaches to make their lives fun, comfortable, and safe.”
Xiana, you Get Going and know your business, taking initiative to further your own skills so that you can provide a higher quality of care. Your proactivity and compassion are beneficial to both your coworkers and clients, helping all those you work with live their best lives.
WORK SMART. DO GOOD.
Filed under: The Way We Lead