Compliance

Do it the Right Way, Every Day.

BrightSpring™ Health Holdings, Inc. adheres to the strong ethical and compliance standards in order to provide the highest quality services. We have a responsibility to ensure a principled and compassionate approach to every single individual we serve. Compliance is following rules, regulations and laws – or “doing it the right way.” BrightSpring Health Holdings complies with all laws, rules, regulations and policies governing the corporation, each line of business and every job function.

BrightSpring Health Holdings has a compliance program to ensure that our employees do their jobs the right way every day. The program is modeled after the Office of Inspector General’s Seven Elements of an Effective Compliance Program. We screen all potential employees to ensure they meet strict background screening requirements and are not ineligible to participate in federal healthcare programs. We distribute our Code of Conduct book during an employee’s first days on the job. It is critical that employees understand their responsibility to not only adhere to these principles of conduct, but also actively participate in and promote compliance within their workplace.

We are committed to the ideals of our mission and our Code of Conduct. We are equally committed to ensuring that our actions consistently reflect our words. In this spirit, BrightSpring Health Holdings’ mission is to impact communities for the better and create optimal environments for people in need of assistance through attentive and quality service principles, so that they can live their best life.

We expect all of our colleagues’ actions to reflect the high standards set forth in the Code of Conduct. However, no Code of Conduct can substitute for our own internal sense of ethics, honesty and integrity.

If our employees or contractors find themselves in a situation that “does not feel right,” we encourage them to speak to a supervisor, the next level supervisor, business line management or the compliance department. If an employee does not feel comfortable talking to someone within the company about the issue, he or she can call an external toll-free Compliance Action Line at 866.293.3863 to report concerns 24 hours a day. Callers may remain anonymous when they report their concerns. Employees and contractors can also report anonymously through our website.