Privacy Policy

Effective Date August 1, 2018

Res-Care, Inc. and its affiliates (“ResCare”) respects your privacy and is committed to protecting it through our compliance with this website privacy policy (“Privacy Policy”). This Privacy Policy describes the types of information that we may collect from you or that you may provide when you visit our website (www.BrightSpringHealth.com), and our practices for collecting, using, maintaining, protecting, and disclosing that information. This Privacy Policy is subject to our Terms of Use, which is available via a link on the bottom of the www.BrightSpringHealth.com homepage. This Privacy Policy also provides information about your rights and how you can contact us to exercise those rights or ask questions about the manner in which we have handled your information.

Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, maintain, protect, disclose, or otherwise handle your information on the Website. By visiting www.BrightSpringHealth.com (“Website”), you are consenting to our collection, use, and disclosure of your information as described in this Privacy Policy. From time to time, we may modify this Privacy Policy in our sole discretion by posting a revised policy on the Website. We will post a notice on the homepage of our Website to notify visitors of any material change to this Privacy Policy. You are expected to check this page each time you visit the Website so you are aware of any changes, as they are binding on you.

1. SOURCES OF THE INFORMATION WE COLLECT

A. Information to which this Privacy Policy Applies

This Privacy Policy applies to the following information that we collect:

(a) On our Website;
(b) In email messages between you and the Website; and
(c) Through cookies included on the Website.

B. Information to which this Privacy Policy Does Not Apply

This Privacy Policy does not apply to information otherwise collected by ResCare or by any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website.

2. TYPES OF INFORMATION WE MAY COLLECT; HOW WE COLLECT INFORMATION; AND HOW WE RESPOND TO “DO NOT TRACK” SIGNALS

A. Types of Information We Collect

We collect several types of information from and about users of our Website, including information:

B. How We Collect Information

We collect this information in the following ways:

Information That You Provide Voluntarily

We may collect PII information which you submit voluntarily to us. We collect this information directly from you when you provide it to us, such as, for example, when you provide the information:

Non-Personally Identifiable Information Collected Automatically

We use Google Analytics, which uses cookies, to collect certain non-personally identifiable information about your equipment, browsing actions, and patterns, when you navigate through and interact with our Website, including, for example, the following types of non-personally identifiable information:

Google does not identify individual users or associate your IP address with any other data held by Google. For information regarding how Google uses data when you use our site, see www.google.com/policies/privacy/partners.

By utilizing this Website, you consent to the use of such automatic data collection techniques (e.g., browser cookies). Browser cookies are small files placed on the hard drive of your computer. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. Please note that if you turn cookies off, some of the features that make your site experience more efficient may not function properly.

C. How We Respond to “Do Not Track” Signals

We do not track our visitors over time and across third-party websites. As a result, we do not respond to Do Not Track signals.

3. HOW WE USE AND/OR DISCLOSE INFORMATION THAT WE COLLECT

We do not sell visitors’ PII. We may use and/or disclose PII we collect about you as follows:

We may use the non-personally identifiable information we collect through cookies (e.g., web browser, operating systems, pages visited) to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

4. DATA SECURITY AND RETENTION

We have implemented physical, technical, and administrative safeguards to protect the security of the PII that you submit to us through our Website from accidental loss and unauthorized access, use, alteration, and disclosure. We will only retain PII for the length of time necessary to fulfill the purpose for which the PII was submitted or longer, if required by law.The security of the information we collect about you also depends on you. For example you are responsible for keeping any passwords related to this Website confidential. The transmission of information via the Internet is not completely secure. We cannot guarantee the security of your PII when it is being transmitted to the Website. Any information which you transmit to the Website is at your own risk. We are not responsible for circumvention of any privacy setting or security measures contained on the Website.

5. CHILDREN UNDER THE AGE OF 13

This Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information on the Website. We do not knowingly collect personal information from children under 13 years of age. If you are under 13 years of age, do not use or provide any information on the Website or on or through any of the features on the Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name. If we learn that we have collected or received personal information from a child less than 13 years of age without verification of parental consent, we will delete that information. If you believe that we might have any information from or about a child less than 13 years of age, please contact us at compliance@rescare.com.

6. CALIFORNIA PRIVACY RIGHTS

Pursuant to the California “Shine the Light” law, California residents may request certain information regarding businesses’ disclosure of personal information to third parties for their direct marketing purposes. We do not disclose personal information to third parties for their direct marketing purposes.Pursuant to the California “Consumer Right to Privacy Act of 2018,” California residents may request the following information from us by contacting us as indicated below:

California residents may also request that we delete any personal information about them which we have collected from the consumer except information collected in certain situations, such as, for example, to complete the transaction for which the information was provided; provide a good or service requested by the consumer; detect security incidents and protect against malicious, deceptive fraudulent, or illegal activity; comply with a legal obligation; and otherwise use the personal information internally in a lawful manner that is compatible with the context in which the consumer provided the information or the consumer’s expectations based on the consumer’s relationship with us.

7. CANADIAN PRIVACY RIGHTS

Pursuant to the Personal Information Protection and Electronic Documents Act, Canadian visitors to our Website may also request an accounting of the third parties to whom personal information about them has been disclosed and the uses that have been made of their information.

8. LINKS TO THIRD-PARTY WEBSITES

Occasionally, at our discretion, we may include links to third-party sites on our Website. In addition, third-party websites may link to this Website. This Privacy Policy does not apply to the privacy practices of any third-party website that may be linked to this Website. Please be advised that the privacy policies of websites that link to this Website would apply to your activity on any such third-party websites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.We seek to protect the integrity of our site and welcome any feedback about the third-party website links included on our Website. You may provide such feedback via the Contact Us link on our Website homepage.

9. HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT (“HIPAA”)

To the extent that any of the information we collect on our Website constitutes Protected Health Information (“PHI”) under HIPAA, we will comply with the requirements of HIPAA and its implementing regulations. Please see our Notice of Privacy Practices https://www.BrightSpringHealth.com/Compliance for further information. The Notice of Privacy Practices will apply with respect to the use and disclosure of PHI to the extent that there is a difference between this Privacy Policy and our Notice of Privacy Practices.

10. QUESTIONS, COMMENTS AND/OR COMPLAINTS CONCERNING OUR PRIVACY POLICY AND PRACTICES; AND ACCESS TO AND CORRECTION OF PII

If you have any questions, comments, or complaints regarding ResCare’s Privacy Policy, or would like to request access to, correction of, or deletion of any PII that you have provided to us, please contact us as follows. We may not accommodate a request to change or delete information if we believe the change or deletion would violate any law or legal requirement or cause the information to be incorrect.Deena Ombres
Chief Compliance Officer
9901 Linn Station Road
Louisville, Kentucky 40223
compliance@rescare.com
(502) 630-7064