The Way We Lead / August 27, 2024
ResCare Community Living Direct Support Lead Kendra Causby has been Working Smart and Doing Good in Elyria, OH.
An employee of nearly eight years, Kendra has worked at the Brandtson waiver home since it opened. One resident’s biggest goal has been to get out into the community more, and Kendra has ensured he and the other clients can do just that. They visit local parks, go on gaming outings, and attend church a couple times per month. Not only does Kendra regularly work on person-centered plans with her individuals, but she is actively involved in helping them set new goals and objectives.
Over the past year, Kendra has worked to make several improvements with an overall focus on bettering the home’s operation. She collaborated with area supervisors, families, and the local county team to develop ideas that would improve the experience of all clients. Kendra advocates for her individuals in team meetings and ISP reviews, and people listen to her and value her opinions because of her knowledge and experience.
Kendra is innovative and creative. When her residents struggle to communicate in a typical way, she is quick to develop strategies that allow both her and others to understand the individuals’ needs. She takes time to forge connections with each client, which allows her to provide a higher quality of care. For example, Kendra found out that one of her individuals loves the water. She did some research and found a sensory-friendly pool time at the local community center, allowing this client to enjoy their hobby in a supportive environment.
Thank you, Kendra! You set an example for others through your commitment to each client and dedication to helping them reach their goals. Your focus on providing the highest quality of care helps each of your residents live their best lives.
WORK SMART. DO GOOD.
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