The Way We Lead / February 24, 2026
ResCare Community Living Direct Support Lead Krystal Coleman has been Working Smart and Doing Good in Saint Peters, MO.
Krystal’s work with a visually impaired client transitioning from a nursing home to Independent Support Living (ISL) is a clear example of her problem-solving mindset. Recognizing the individual’s unique needs, Krystal adapted the home environment to promote safety and independence. She implemented tactile markers, organized the layout for intuitive navigation, and developed personalized routines that empowered the client to move confidently without constant assistance. These thoughtful modifications preserved dignity and gave the client a renewed sense of control over her daily life.
Krystal doesn’t wait for solutions; she creates them. From adapting communication tools to modifying schedules and designing skill-building strategies, she consistently thinks outside the box. Her innovative approach benefits not only the clients she serves but also inspires her colleagues to embrace more personalized and effective practices. By blending creativity with compassion, Krystal sets a high standard for what exceptional, individualized support can achieve.
Thank you, Krystal. Your positive Attitude helps clients feel valued and capable, fostering independence and setting an example for person-centered care. The impact of your actions ensures those you support can live their best lives.
WORK SMART. DO GOOD.
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