The Way We Lead / December 30, 2025
ResCare Community Living Direct Support Professional Shane Hill has been Working Smart and Doing Good in Durham, NC.
Shane recently reached out to his clinical team, offering a suggestion to implement a reinforcement program for a new client who was repeatedly attempting to go to the hospital. After taking time to speak with the individual one-on-one, he discovered that they liked going to the hospital because they enjoyed eating their turkey sandwiches. Shane presented the possibility of the client going on an outing with a staff member if could achieve seven days in a row without trying to go to the hospital, which proved to be effective over the course of several weeks.
Shane takes time to get to know each of his clients. He spends time with each person, getting to know them and learning what is important to them. He provides feedback to the clinical team to make sure they are aware of any pertinent details and follows up with individuals to ensure they are receiving all the support they need.
Thank you, Shane. Your positive Attitude and compassion for others allow you to provide high-quality care for those you support. Taking a person-centered approach to every aspect of your work ensures everyone around you can live their best lives.
WORK SMART. DO GOOD.
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