The Way We Lead / March 6, 2023
Springhill Home Health Branch Manager Sherri Wendell has been Working Smart and Doing Good in Mobile, AL.
Sherri won BrightSpring’s 2023 LEGACY Leadership Award. Over the past two years, Sherri has demonstrated effective leadership capabilities as she and her team have worked very hard to improve their CMS star rating. Through implementation of daily exit calls, educational sessions, monthly clinical scorecard reviews, and setting clear expectations and ongoing monitoring, they have moved this rating from a 2 to a 4.5.
Sherri also led Mobile to a high census growth in 2022. The branch ended 2021 with a census of 140 and 64% episodic census. Last year, they were able to bolster that census to 211 patients with a 65% episodic mix. While maintaining this growth and boosting their star ratings, Sherri also ensured their quality scores raised to and stayed within the top 20% for patient satisfaction.
Thank you, Sherri, for your commitment to the well-rounded Leadership that has allowed you to help more people live their best life. Congratulations!
WORK SMART. DO GOOD.
Filed under: The Way We Lead