ADVANCED HOME HEALTH EARNS 2019 SHPBEST™ PATIENT SATISFACTION AWARD

Making News / July 23, 2020

Advanced Home Health (“Advanced”), a BrightSpring Health Services (“BrightSpring”) company, received the SHP’s “Superior Performer” Award for six North Carolina locations – Burlington, Winston-Salem, Reidsville, Salisbury, Concord, and Gastonia. The Advanced locations achieved an overall patient satisfaction score that ranked in the top 20% of all eligible SHP clients for 2019.

The annual SHPBEST™ award program was created to acknowledge home health agencies that consistently provide high-quality service to their patients. The 2019 award recipients were determined by reviewing and ranking the overall satisfaction score for more than 3,000 home health providers.

“I’m incredibly proud of the Advanced team,” said Rexanne Domico, BrightSpring president of home health care and rehabilitation services. “This award recognizes our focus on providing high-quality, compassionate care to our patients and their families.”

With the largest Home Health Care Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) benchmark in the nation, SHP is in a unique position to identify and recognize organizations that have made patient satisfaction a priority and have been rewarded for their efforts with high marks on the HHCAHPS survey.

“SHP is proud to present the SHPBest awards to our top-performing customers. We commend these organizations for their continuous focus on delivering the highest quality of care to their patients”, said Rob Paulsson, president of SHP.

Read more about the SHPBEST™ award here.

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