News / February 19, 2019
BrightSpring Health Services, one of the nation’s largest home and community-based health services providers to complex populations, introduced Susan Sender as its new chief clinical officer and announced the appointment of Rachael Kurzer Givens to chief compliance officer.
Sender joins BrightSpring with an esteemed career as a clinical leader in healthcare and is known for her expertise in establishing clinical standards and oversight of regulatory compliance, professional development, ensuring accurate reimbursement and policy development. Sender most recently served as senior vice president and chief clinical officer for Amedisys Home Health Care and Hospice. Before that, she served in the same capacity for Kindred at Home and at Gentiva. For BrightSpring, Sender will play a vital role in aligning care guidelines and objectives across the organization and providing oversight for service line program support and strategic planning. She will be responsible for continued progress in client and patient outcomes, engaging staff members, championing quality and clinical innovation, fostering nursing and clinical effectiveness, and advancing the company’s culture of care.
As chief compliance officer, Givens will be responsible for overseeing all compliance practices and efforts, including defining and supporting internal policies and procedures to assure that the company is compliant with all local, state, federal and third-party laws and regulations. She will also play a pivotal role with managing audits and investigations in regulatory and compliance issues, in addition to acknowledging information requests from regulatory organizations. Givens has served in multiple leadership roles for the company and has been a part of BrightSpring’s quality and regulatory compliance team for more than 20 years.
“I look forward to Susan and Rachael assuming their new roles and working closely together with other senior leaders and field operations teams to advance clinical and quality priorities, improve outcomes, reduce hospitalizations and differentiate our services in partnering with payers in the future,” said President and Chief Executive Officer Jon Rousseau. “This strengthens our leadership team and continues to deepen our clinical capabilities as a customer-focused, growth-minded and execution-oriented company.”
BrightSpring Health Services is the parent company of a family of brands and services that provides both clinical and nonclinical habilitative care services for people of all ages and health and skill levels, across home and community settings. BrightSpring is one of the largest providers of diversified home and community-based health services to complex, high-cost populations. Its primary businesses include: behavioral health (including autism services), home health care (including personal care, home health, and hospice), neuro therapy, and job placement and vocational training, supported by pharmacy and telecare ancillary technologies and services. These businesses employ more than 45,000 dedicated team members in more than 40 states and provide services to more than 2 million people annually.
BrightSpring Health Services is focused on providing quality and lower-cost outcomes to challenging and high-cost populations, through best-in-class services and technology innovation. Our Connected Home care model is an industry-leading approach to the future of health care services to achieve strong quality and compliance while also driving efficiency and cutting waste. Our care professionals work in thousands of communities across the United States. Founded and headquartered in Louisville, Kentucky, we have been making a difference in people’s lives and communities since 1974 – helping people live their best life every day.
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