Closing the Care Gap Together in Abingdon

Abode Care Partners & Adoration Home Health

Abode Care Partners Tele-Triage LPN Ashley Rivera and Nurse Practitioner Melanie Winegar along with Adoration Home Health Administrator Austin Horton have been Working Smart and Doing Good in Abingdon, VA. What connects them is how they reflect BrightSpring’s LEGACY value of Communication — the fast, clear coordination that keeps patients from slipping through the cracks between one care setting and the next.

The three teamed up for a patient who had just been discharged after treatment for congestive heart failure and an infection, at a moment when his longtime primary care provider had left the practice and a new one was not yet in place. He needed medication management, education, labs, and close monitoring right away, as he was at real risk of ending up back in the hospital. Through the partnership between the two teams, Melanie and Ashley were able to see him quickly, which cleared the way for Adoration’s home health team to admit him without delay.

That timing made the difference. The patient stayed home, stabilized, and avoided another hospital stay. “The first 24 to 48 hours a patient is home after discharge are the most crucial,” Austin told us. “Getting to the patient quicker helps keep them home, which is our overall goal.” Greg Harbin, BrightSpring’s Vice President of Performance and Optimization, put it plainly: rapid access to primary care paired with responsive home health “removes barriers to admission and ensures patients receive the right support at the right time.”

Congratulations, Ashley, Melanie, and Austin. Your commitment to Communication keeps teams connected across two organizations and keeps patients safely where they most want to be – at home.

Work Smart. Do Good.